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Privacy Policy

Effective date: May 2026  ·  lukeandluka.in

Contents
  • Overview
  • What We Collect
  • How We Use It
  • Storage & Security
  • Sharing
  • Cookies
  • DPDPA
  • Your Rights
  • Retention
  • Changes
  • Contact

This Privacy Policy applies to lukeandluka.in, operated by Luke & Luka — The Law Office, Mundampalam, Kakkanad, Ernakulam, Kochi, Kerala — 682021, India. For questions about this policy, contact luka@lukeandluka.in.

Overview

Luke & Luka — The Law Office respects your privacy. This website is a static informational website. It does not operate user accounts, membership systems, e-commerce transactions, or payment processing. The information collected is limited to what is submitted voluntarily through contact enquiries and what is collected automatically through standard web analytics.

This policy explains what information is collected, how it is used, and how it is protected, in compliance with applicable Indian law including the Digital Personal Data Protection Act, 2023 (DPDPA).

What We Collect

Category Data Collected How
Contact enquiries Name, email address, telephone number, message content Submitted voluntarily by you via email or telephone
Analytics data Pages visited, time spent, device type, browser, approximate location (country/region) Collected automatically via Google Analytics (anonymised)
Server logs IP address, access time, referring URL, HTTP status codes Collected automatically by the web server and Cloudflare

This website does not collect sensitive personal data as defined under the DPDPA — including financial information, health data, biometric data, or data revealing religious belief, political opinion or caste.

How We Use Information

Contact enquiry data

Information submitted through enquiries is used solely to respond to your query and to conduct any subsequent communications relating to a potential or actual engagement. It is not used for marketing, profiling or any other purpose.

Analytics data

Anonymised analytics data is used to understand how this website is used — which pages are visited, how users navigate, and which content is most relevant to visitors. This data is used solely to improve the website's content and usability. It is not used to identify individual visitors.

Server logs

Server log data is retained for security monitoring and infrastructure management purposes only. It is not used for profiling or cross-site tracking.

Storage and Security

This website is hosted on servers located in the European Economic Area and managed through Hostinger and Cloudflare. Data transmitted to this website is encrypted using HTTPS with TLS.

Contact enquiries submitted by email are stored within the email account of the practice. Reasonable technical and organisational measures are in place to protect this data from unauthorised access, loss or disclosure.

No data storage system is entirely immune from breach. In the event of a data breach affecting personal data, affected individuals will be notified in accordance with applicable law.

Sharing of Information

Luke & Luka — The Law Office does not sell, rent or trade personal data to any third party.

Information may be shared with the following limited categories of third parties solely for the purposes of operating this website:

  • Hostinger — web hosting provider. Processes server data in the course of hosting this website.
  • Cloudflare — CDN, DNS and security provider. Processes server request data for the purposes of delivering and securing this website.
  • Google Analytics — web analytics service. Processes anonymised usage data. Google's privacy policy governs this processing.

Information submitted in a contact enquiry may be shared with members of the practice who are directly involved in responding to your query. It is not shared with any external party without your consent.

Information may be disclosed to a regulatory or judicial authority if required by law.

Cookies

This website uses a limited number of cookies. Cookies are small text files placed on your device by your browser when you visit a website.

Cookie Type Purpose Duration
_ga, _ga_* Analytics Google Analytics — distinguishes users, anonymised 2 years
_gid Analytics Google Analytics — distinguishes users 24 hours
__cf_bm Functional Cloudflare — bot management 30 minutes
_cfuvid Functional Cloudflare — rate limiting Session

This website does not use advertising cookies, tracking cookies or any cookies that share data with advertising networks. You may disable cookies in your browser settings. Disabling cookies will not prevent you from accessing any content on this website.

Digital Personal Data Protection Act, 2023

DPDPA Compliance. This website processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (India). Personal data is collected only for specified, lawful purposes. It is not processed beyond those purposes, is not retained longer than necessary, and is protected by reasonable security measures.

Lawful basis for processing

Personal data submitted through contact enquiries is processed on the basis of your consent, given by voluntarily submitting the enquiry. Analytics data is processed on the basis of legitimate interest in understanding how the website is used to improve its content and usability.

Data Principal rights under DPDPA

As a Data Principal under the DPDPA, you have the right to:

  • Request confirmation of whether personal data relating to you is being processed
  • Access a summary of the personal data being processed and the purposes of processing
  • Request correction of inaccurate or incomplete personal data
  • Request erasure of personal data where it is no longer necessary for the purpose for which it was collected
  • Withdraw consent at any time, where processing is based on consent
  • Nominate another individual to exercise rights on your behalf in the event of death or incapacity
  • Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, contact luka@lukeandluka.in. Requests will be responded to within a reasonable time and in accordance with applicable law.

Your Rights

In addition to your rights under the DPDPA, you may at any time:

  • Request that we stop processing your personal data for a specific purpose
  • Request deletion of personal data held relating to a contact enquiry
  • Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on

Requests should be directed to luka@lukeandluka.in with the subject line "Privacy Request."

Data Retention

Contact enquiry data is retained for as long as necessary to respond to the enquiry and to manage any resulting engagement. Where no engagement results, enquiry data is deleted within a reasonable period following the conclusion of correspondence.

Analytics data is retained in accordance with Google Analytics default retention settings — 26 months — after which it is automatically deleted.

Server log data is retained for a period of up to 90 days for security and diagnostic purposes, after which it is deleted automatically.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in applicable law, website functionality or data processing practices. The effective date at the top of this page will be updated when changes are made. Continued use of this website after any such update constitutes acceptance of the revised policy.

Material changes will be noted on this page. For questions about any changes, contact luka@lukeandluka.in.

Contact — Privacy Queries

For any queries, requests or complaints relating to this Privacy Policy or the processing of your personal data, contact the office:

Luke & Luka — The Law Office
Mundampalam, Kakkanad, Ernakulam
Kochi, Kerala — 682021, India

Email: luka@lukeandluka.in
Subject line: Privacy Request
Telephone: +91 96057 61330
Monday to Friday, 10:00 AM to 5:30 PM IST

See also: Disclaimer

The Law Office of Luke & Luka — Official Seal
Luke & Luka The Law Office — Kochi, Kerala

A boutique law office in Kakkanad, Kochi, advising on NRI property law, commercial arbitration, estate and succession, disputes, corporate law, and intellectual property across Kerala and India.

Mundampalam, Kakkanad, Kochi, Kerala — 682 021
+91 96057 61330  ·  luka@lukeandluka.in

Practice Areas

  • NRI Legal Services
  • Property Law
  • Estate & Succession
  • Arbitration & ADR
  • Corporate & Technology
  • Intellectual Property
  • Disputes & Recovery

The Office

  • About the Firm
  • Contact & Location
  • The Founder
  • How the Office Works
  • Insights & Articles
  • Disclaimer
  • Privacy Policy

© Luke & Luka. All rights reserved. The Bar Council of India does not permit advertisement or solicitation by advocates in any form or manner. This website is published for informational purposes only and does not constitute legal advice. No advocate-client relationship is established by viewing or interacting with this website.

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