Arbitration — Kerala High Court

Section 11 — Getting the Court to Appoint an Arbitrator When the Other Side Refuses

Your contract has an arbitration clause. The dispute has arisen. But the other party will not cooperate in appointing an arbitrator, and the process has stalled. Section 11 is the remedy.

Arbitration and Conciliation Act, 1996 — Section 11

When Section 11 Applies

An arbitration clause is only as useful as the mechanism that activates it. When the arbitration agreement calls for a sole arbitrator to be agreed upon by the parties, or for each party to appoint one arbitrator who then jointly appoint a presiding arbitrator, the process depends on cooperation. When that cooperation breaks down, Section 11 provides the solution.

The most common triggers for a Section 11 application are:

Important: Before filing under Section 11, a written request to the other party to cooperate in the appointment process must be made and at least 30 days must have elapsed without a satisfactory response. Maintain documentary evidence of this request — it is a precondition to the Section 11 application.

The Court's Role — A Limited but Essential Function

The 2015 amendment to the Arbitration Act significantly narrowed the scope of court intervention under Section 11. The High Court's examination at this stage is confined to one question: does a valid arbitration agreement exist between the parties?

The court does not examine:

If a valid arbitration agreement exists, the court must make the appointment. Objections about the merits, limitation, or scope are reserved for the Arbitral Tribunal and post-award proceedings.

Filing at the Kerala High Court — Procedure

1
Issue written request: Send a formal letter/email to the other party requesting cooperation in the appointment process. Specify the clause, the number of arbitrators required, and a 30-day deadline. Retain proof of delivery.
2
File Section 11 application: On expiry of 30 days without response, file an application under Section 11(4), 11(5), or 11(6) as applicable, before the Kerala High Court. Attach the arbitration agreement, correspondence, and a brief statement of the dispute.
3
Notice to respondent: The court issues notice to the other party who may file objections limited to the existence and validity of the arbitration agreement.
4
Prima facie examination: The court satisfies itself that an arbitration agreement exists. In straightforward cases with a clear written clause, this stage is brief.
5
Appointment order: The court appoints an arbitrator from a panel of qualified individuals or a designated institution. The arbitrator's mandate begins from the date of appointment.

Timelines

The Supreme Court has directed High Courts to dispose of Section 11 applications within 60 days of filing. Actual timelines at the Kerala High Court depend on court load and whether the respondent contests the application. Uncontested matters are typically resolved in 6–10 weeks. Contested matters may take 3–5 months.

Related Arbitration Services

Frequently Asked Questions — Section 11

How long does a Section 11 application take at the Kerala High Court?
The Supreme Court has directed disposal within 60 days of filing. In practice, uncontested applications at the Kerala High Court are typically resolved in 6–10 weeks. Contested matters — where the respondent disputes the existence of the arbitration agreement — may take 3–5 months.
Can the other party prevent the court from appointing an arbitrator?
No. Under the 2015 amendment, the court's examination is limited to whether a valid arbitration agreement exists. If one exists, the court must appoint regardless of objections on the merits of the dispute, limitation periods, or scope. Those arguments are for the Arbitral Tribunal to decide.
What if the agreed arbitrator or institution is named in the contract but is unavailable?
If the agreed procedure has broken down — because the named arbitrator is deceased, disqualified, or unwilling, or because the named institution does not respond — Section 11(6) allows the court to step in and make the appointment as if the parties had failed to agree, irrespective of the contractual mechanism.
Can I file under Section 11 if the other party invoked arbitration but then did nothing?
Yes. If a party invokes arbitration but then fails to take the next step — appointing its arbitrator or cooperating in the appointment process — within 30 days of a written request from you, you may file a Section 11 application. The other party having invoked arbitration does not prevent you from using this mechanism if they subsequently fail to participate.

Discuss Your Arbitration

If the other party is stalling or refusing to cooperate, a Section 11 application starts the clock on a fixed timeline. The office responds within one working day. NRI and overseas clients are accommodated across time zones.

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